Estimated Delivery: 7–15 business days after dispatch.

Once your order has been dispatched, you’ll receive a confirmation email with tracking information where available.

Please note that pre-order items require additional processing time before dispatch. Delivery times are estimates and may vary depending on your location, customs, or carrier delays.

We appreciate your patience and support. 

We want you to be happy with your Kaiji order. If there is an issue with your item, please contact us as soon as possible after receiving your order.

Returns may be accepted in accordance with applicable consumer rights, provided items are unworn, unused and returned in their original condition.

If your item arrives damaged, defective or incorrect, please contact us with your order details and photos so we can resolve the issue.

Refunds for approved returns will be issued to the original payment method once the return has been received and reviewed.

Please note that original shipping costs may not be refundable unless the item is faulty or we made an error with your order.

At Kaiji Street Shop, we respect your privacy and are committed to protecting your personal information.

When you place an order or use our website, we may collect information such as your name, email address, shipping address, billing details and order information. This information is used to process orders, provide customer support, improve our store and communicate with you where permitted.

We may share necessary information with trusted service providers, such as payment processors, shipping and fulfilment partners, only where required to operate our store and fulfil your order.

We do not sell your personal information. Your information is handled in accordance with applicable privacy and data-protection laws.

For questions or requests regarding your personal information, please contact our customer support team.

By using Kaiji Street Shop and placing an order, you agree to these terms.

All product descriptions, prices and availability are subject to change. We aim to ensure all information displayed on our website is accurate, but occasional errors may occur.

Orders are subject to acceptance and availability. Pre-order products may require additional processing time before dispatch, which will be communicated where applicable.

Customers are responsible for providing accurate shipping and contact information when placing an order.

Products purchased from Kaiji Street Shop are for personal use unless otherwise agreed. You may not misuse our website, content or services for unlawful purposes.

Your use of our store and purchases are also subject to our Shipping, Returns & Refunds, and Privacy Policies, as well as any consumer rights that apply under relevant law.